Key Responsibilities
- Build production-grade processes and software using Poetic’s platform and development tools.
- Work closely with customers to understand and break down complex business workflows.
- Turn ambiguous processes into precise, automatable steps.
- Design implementations that can scale across high-volume and business-critical operations.
- Work with customers and internal teams to move projects from pilot stages into full production.
- Communicate effectively with stakeholders ranging from operations teams to senior executives.
- Identify repeatable deployment patterns and share those insights with Poetic’s platform team.
- Develop long-term relationships with enterprise customers.
- Identify additional opportunities where automation can improve customer operations.
- Support the expansion of deployments across global organizations.
Requirements
- At least 1 year of experience working in a software engineering role.
- Strong programming skills and experience delivering production applications.
- Ability to work independently and make decisions in ambiguous situations.
- Comfortable working within complex enterprise environments.
- Strong communication and relationship-building skills.
- Interest in working directly with customers rather than focusing exclusively on software development.
- Strong sense of ownership and commitment to successful project deployments.
- Ability to explain technical concepts clearly to different types of stakeholders.
Nice-to-Have Qualifications
- Experience working within enterprise industries or organizations.
- Previous experience in customer-facing sales, business, or product management.
- Founder or startup experience.
Key Skills
The position particularly values skills in:
- Software engineering
- Programming
- Production application development
- Process automation
- Workflow analysis
- Solution architecture
- Customer relationship management
- Enterprise communication
- Technical communication
- Problem solving
- Project ownership
- Business process improvement
Salary & Benefits
The provided job information does not specify a salary range or detailed employee benefits package.
Poetic describes itself as a Series A company backed by Founders Fund, Kleiner Perkins, OpenAI, and other investors. The company also highlights its small, highly experienced team.
Candidates should confirm the current compensation package, benefits, equity, and other employment details with Poetic during the application process.
Work Schedule
This is an in-person position.
Poetic states that employees work from either:
- San Francisco, California
- New York City, New York
The provided listing does not specify particular working hours or a weekly schedule.
Who This Job May Be a Good Fit For
This role may be a good fit for a software engineer who wants to have a direct impact on how businesses operate rather than spending most of their time focused solely on writing code.
It could be particularly interesting for someone who enjoys understanding difficult business problems, working directly with customers, navigating ambiguity, and taking ownership of projects from discovery through deployment.
Candidates with experience in enterprise environments, customer-facing roles, product management, business development, or founding a company may also find their previous experience relevant to the position.
How to Apply
Interested candidates should review the position requirements and apply through Poetic’s official hiring process.
Before applying, make sure your resume clearly demonstrates your software engineering experience, production applications you’ve worked on, programming skills, and examples of taking ownership of complex projects.
Before You Apply
- Review the requirement for at least 1 year of software engineering experience.
- Highlight production applications you’ve built or shipped.
- Emphasize programming and problem-solving experience.
- Include examples of working independently or navigating ambiguous projects.
- Highlight customer-facing or stakeholder communication experience if applicable.
- Mention enterprise experience, sales, business, product management, or founder experience if relevant.
- Make sure you’re comfortable with a customer-facing engineering role.
- Consider whether working in San Francisco or New York City in an in-person environment fits your preferences.
- Verify current compensation and benefits information with Poetic before applying
Important Information
Poetic states that it is focused on changing how people and organizations interact with computers by combining AI capabilities with software. The company says its platform is used by Fortune 500 companies for complex business workflows.
The company describes this position as a role centered on customer outcomes, ownership, and business problem-solving. It is not presented as a traditional software engineering position focused exclusively on coding.
The salary, detailed benefits, and specific working hours were not provided in the supplied job information. Applicants should verify these details and the current status of the position with the employer before applying.